Mobile Application Privacy Policy

This Privacy Policy explains how Global Minds School (“School”, “we”, “us”, or “our”) collects, uses, stores, and protects information when parents or authorised guardians use our official mobile application (“App”).

The App is intended for use by parents and authorised guardians of students enrolled at Global Minds School, Maliyabagh. The App is used to provide school-related educational services, academic monitoring, attendance updates, notices, fee receipts, and secure communication between the school and parents.

1. Information We Collect

Depending on the features accessed in the App, we may collect and process the following information:

Parent / Guardian Information

• Parent / guardian full name
• Mobile phone number
• Email address (where applicable)
• Relationship with the enrolled student
• Account login credentials and secure authentication tokens

Student Information

• Student full name
• Admission number / Student ID / Enrollment details
• Class, section, and roll number
• Attendance logs, academic marks/grades, and progress reports
• Parent/guardian details linked to the student
• Other school records necessary to deliver academic and administrative services

Photos and Documents

Where required for authentic school-related operations, the App may allow authorised parents or school staff to upload or view:

• Student identity photographs
• Parent/guardian identification photographs
• Academic worksheets, report cards, or fee receipts
• Official leave applications and documents submitted for legitimate school purposes

Device and Technical Information

We may collect limited diagnostic information required for the App to function securely and reliably:

• Device model, manufacturer, and operating system version
• App version and build number
• Device installation identifiers for push notifications
• IP address and network status
• Crash reports, diagnostic logs, and technical performance metrics

Location Information

If a dedicated feature of the App (such as real-time school bus tracking) requires location access and you grant explicit permission, the App may collect location data solely for that specific school-related function. Location permission is never used for advertising, tracking, or unrelated purposes.

2. How We Use Information

We use collected information solely for legitimate school-related educational and administrative purposes, including:

• Creating, authenticating, and maintaining secure parent accounts
• Verifying parents and guardians against verified school admission records
• Delivering student attendance records, marks, homework, and fee status
• Sending critical school notices, emergency alerts, event reminders, and holiday updates
• Communicating directly between teachers/management and parents
• Processing queries, feedback, or documents submitted by parents
• Enhancing the stability, performance, and security of the App
• Preventing unauthorised account access, abuse, fraud, or misuse
• Complying with applicable educational, legal, and regulatory requirements

3. How We Share Information

We do NOT sell, rent, or trade personal data to third parties or marketing advertisers.

Personal information may be shared strictly on a need-to-know basis for legitimate school operations with:

• Authorised school administrators, teachers, and staff who require the information to perform their educational and administrative duties.
• Trusted technical service providers and cloud infrastructure partners that help us operate app servers, databases, push notifications, and hosting.
• Government, education board authorities, or law-enforcement agencies when required by applicable law or formal legal process.
• Relevant authorities when disclosure is necessary to safeguard the security, health, rights, or safety of students, parents, staff, or the public.

All third-party service providers are legally and contractually obligated to handle data confidentially and securely.

4. Data Storage and Security

Information collected through the App is stored on secure, encrypted servers managed by the school or reputable cloud infrastructure providers.

We employ standard administrative, technical, and physical security measures (including SSL/TLS encryption for data transmission and restricted role-based access) to protect data from unauthorised access, alteration, disclosure, or destruction.

While we implement stringent safeguards, please note that no internet transmission or electronic data storage method can be guaranteed 100% immune from risks.

5. Account Access and Security

The App is strictly intended for authorised parents/guardians associated with enrolled students in school records. Accounts are pre-authenticated or verified using phone numbers registered during school admission.

Users are responsible for maintaining the confidentiality of their login credentials (such as OTPs and passwords) and must not share their access credentials with unauthorised parties.

6. Children's Privacy

The App contains information regarding enrolled students, including minors. This data is maintained strictly for educational and administrative records.

The App is designed and intended for use by parents or legal guardians, not for independent account creation or unsupervised usage by minors. We collect student data only with parental and school consent for legitimate educational purposes.

7. Photos and Media Permissions

If the App provides features for uploading photos (such as student profile photos or assignment submissions), media access will be requested only when the user chooses to upload a file.

Parents should only upload photographs, homework, and documents they are authorised to provide to the school.

8. Push Notifications

The App may send push notifications for real-time announcements, attendance updates, homework assignments, circulars, and fee reminders. Users can manage or disable push notifications at any time via device settings, though disabling notifications may cause parents to miss urgent school alerts.

9. Data Retention

We retain student and parent records for as long as the student remains enrolled in Global Minds School, and thereafter for the period required to maintain official academic archives, satisfy legal or auditing mandates, and resolve any disputes.

When records are no longer required, they are safely anonymised or permanently deleted.

10. Data Correction and Deletion Requests

Parents may contact the school administration to inspect, update, or correct their personal contact information, or request deletion where permissible under school record-keeping regulations.

Certain historical academic, attendance, and financial records must be maintained in compliance with state education department mandates.

11. Third-Party Services

The App may rely on reliable third-party software tools and libraries (such as Google Firebase for push notifications and crash reporting, and secure cloud database servers). These providers handle technical diagnostic data under their respective privacy policies and security agreements.

12. Updates to This Policy

We may update this Privacy Policy from time to time to align with new features, app updates, or regulatory requirements. Any modifications will be posted directly to this publicly accessible link with an updated revision date.

13. Contact Us

If you have questions, feedback, or concerns regarding this Privacy Policy or your personal information, please reach out to us:

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Last Updated: 29 September 2026